We want both you and your pet to be fully satisfied.
✅ Return Eligibility:
Returns accepted within 30 days of delivery.
Items must be unused, in original packaging, and in resellable condition.
❌ Non-Returnable Items:
Perishable pet food/treats
Opened grooming items (for hygiene reasons)
Final sale or promotional items
📦 Return Process:
Email [email protected] with your order number and reason.
If eligible, we’ll send a return label.
Refunds are processed within 5–7 business days after we receive your return.
